Terms & Conditions

Introduction

These Terms & Conditions govern your use of the Bloom & Root website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these terms. If you do not agree, you must not use this website.

About Us

Bloom & Root is a UK-based haircare brand.
For any queries, please contact us at bloomandroot.support@gmail.com

Eligibility

By using this website, you confirm that:

- You are at least 18 years old, or using the site under supervision

- You are legally capable of entering into binding contracts

- The information you provide is accurate and complete

Products and Descriptions

We aim to ensure that all product descriptions, images, and pricing are accurate. However:

Slight variations in packaging or colour may occur
Product results may vary depending on individual hair type and use

All products should be used in accordance with provided instructions.

Orders

When placing an order:

You agree that all details provided are accurate
Orders are subject to availability and acceptance
We reserve the right to refuse or cancel any order

You will receive an order confirmation email; this does not constitute acceptance of your order. Acceptance occurs when your order is dispatched.

Pricing and Payment

All prices are listed in GBP (£)
Prices include VAT (where applicable)
We reserve the right to change prices at any time

Payment must be made in full at checkout using approved payment methods.

Delivery

Delivery times are estimates and not guaranteed.

Bloom & Root is not responsible for delays caused by:

Courier services
Customs processes (for international orders)
Circumstances beyond our control

Risk in the products passes to you upon delivery.

Returns and Refunds

Your rights regarding returns and refunds are set out in our Returns & Refunds Policy.

Your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 are not affected.

Product Use and Safety

Bloom & Root products are for external use only.

You agree:

To follow all usage instructions
To perform patch testing where appropriate
That Bloom & Root is not liable for adverse reactions where guidance has not been followed

If irritation occurs, discontinue use immediately and seek medical advice if necessary.

Intellectual Property

All content on this website, including:

Text
Images
Branding
Logos

is the property of Bloom & Root and is protected by intellectual property laws.

You may not reproduce, distribute, or exploit any content without prior written consent.

Limitation of Liability

To the fullest extent permitted by law:

Bloom & Root shall not be liable for indirect or consequential losses
Our liability is limited to the purchase price of the product

Nothing in these terms excludes liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any matter that cannot be excluded under UK law

Website Use

You agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorised access
Interfere with website functionality

We reserve the right to suspend or terminate access if these terms are breached.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, policies, or practices.

Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect and process your personal data in accordance with UK GDPR.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page and take effect immediately.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

For any questions regarding these Terms:

Email: bloomandroot.support@gmail.com
Website: www.bloomandroot.co.uk

Entire Agreement

These Terms & Conditions, together with our policies, constitute the entire agreement between you and Bloom & Root regarding the use of our website and purchase of products.